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 PROBLEMS WHEN UPGRADING FROM VERSION 4 TO VERSION 5.5
 

PROBLEM

There are some known problems when upgrading from version 4.0 to version 5.5.

CAUSE

There are various things that can cause problems with the upgrade. See below.

SOLUTION

One way to avoid a lot of the problems is to first of all install I.E. version 5.01 and then try upgrading to version 5.5. If it still does work then you can easily revert back to version 5.01.

Get version 5.01 from here.

Before upgrading Internet Explorer you should do the following :-

  • Turn off all system utilities such as Antivirus, Crashguard, Norton Utilities, etc.
  • If you use Gator then make sure you have the latest version from www.gator.com.
  • Turn off any 'download helpers' such as GetRight or Gozilla as they are incompatible with the MSN download site.
  • Clean out Temporary Internet Files and clear History to remove any corrupted files.
  • Run Scandisk on full with surface scan and then Defragment the hard drive.