[KNOWLEDGE BASE] [BROWSER]

 AUTO DISCONNECT WON'T APPEAR WHEN IE IS CLOSED  
 

PROBLEM

When closing Internet Explorer by clicking on the 'x' in the top right corner of the screen, an auto disconnect message box used to appear giving the options to either disconnect or stay connected. For some reason it seems to have stopped doing this and just closes but stays connected. How do you get this feature back.

CAUSE

'Disconnect when connection may no longer be needed' may not be ticked.

SOLUTION

Try the following in Internet Explorer to get the auto disconnect feature back:

  1. go to Control Panel > Internet Options

  2. Select the Connections tab, highlight your connection under the Dial-Up Settings and then click on the Settings button.

  3. Click on the Advanced button in Dial-Up Settings.

  4. Make sure that the option to 'Disconnect when connection may no longer be needed' is checked. If it already is then untick and then re-tick it.

If you still cannot get the auto disconnect feature to work properly then you can right-click on the connection icon in the System Tray (the icon looks like 2 computers connected together). This will bring up a shortcut menu with an option to Disconnect from the Internet.